Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email, phone number, date of birth, medical history, insurance details, and any information shared during consultations. We also automatically collect device information, IP addresses, and usage data.

2. How We Use Your Information

Your information is used to provide medical consultations, process insurance claims, manage appointments, send notifications, improve our services, and comply with legal obligations. We never sell your personal health information to third parties.

3. Data Protection

All data is encrypted in transit (TLS/SSL) and at rest. We implement administrative, technical, and physical safeguards in compliance with HIPAA regulations. Access to patient data is strictly limited to authorized healthcare providers involved in your care.

4. Information Sharing

We may share your information with healthcare providers for treatment, insurance companies for claims processing, payment processors for billing, and as required by law. All third-party partners are bound by HIPAA Business Associate Agreements.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may request a copy of your medical records or restrict certain uses of your data. To exercise these rights, contact us at support@docdit.com.

6. Cookies

We use essential cookies for authentication and session management, and analytics cookies to improve our platform. You can manage cookie preferences through your browser settings.

7. Contact Us

For privacy-related questions or concerns, contact our Privacy Officer at support@docdit.com or call +1 (830) 428-1578.